Always Accessible,
Always Connected
Never miss a call with our advanced features, including ring groups, line hunt, and voicemail-to-email conversion. Stay in touch with your team and clients, no matter where you are.
Tailored and
Scalable Solutions
Our flexible configurations are designed to grow with your business. Enjoy a simple sign-up process and improve call flow management for seamless communication.
Cost-Effective Solutions
Reduce costs with a cloud-based system that eliminates expensive onsite phone lines. Better workflow management improves efficiency, while call flow management keeps communication seamless.
Key Service Features
Comprehensive
Communication Tool
Streamline interactions with fixed monthly costs—no hidden fees. Access advanced cloud features like direct-in-dial numbers and internal call functions, available for one or multiple sites.
Superior Delivery Network
Experience reliable service with our Cloud Phone System, hosted in Tier 1 Australian data centres. Benefit from a versatile, secure and scalable delivery network for your peace of mind.
User-Friendly and Flexible System
Benefit from an easy-to-use phone system with interactive voice response menus, providing your team with effective call flow management and intuitive communication.
Voicemail to Email Functionality
Never miss important messages with our voicemail-to-email feature. This feature allows you to access voicemails directly from your inbox and respond in a timely manner.
Advanced Call Routing
Enhance customer satisfaction with our sophisticated call routing capabilities, ensuring calls are directed to the right team members efficiently. Our system also supports workflow management, helping teams stay organised and responsive.
No Lock-In Contracts
Get flexible and simple custom solutions with no lock-in contracts. This allows you to adapt your plan as your business needs evolve without any long-term commitment.
What They Say
"Switching to Red Dog Connect has transformed our communication. We never miss a call and have saved on costs. Highly recommend!"
"The tailored phone solutions fit our needs perfectly. Our team is always connected, and customer service has improved dramatically.”
"Using your service has been a game-changer for our business. The setup was seamless, and the features have greatly improved our efficiency. Our team can easily manage calls, and the cost savings are noticeable!”
Getting Started is Simple
Step 1
Schedule a Free Consultation
Connect with a Red Dog Connect business specialist to discuss your communication needs and explore tailored solutions.
Step 2
Customise Your Hosted Phone System
Tailor your system to meet the unique requirements of your business, ensuring optimal performance and functionality.
Step 3
Implement Your System
Configure your setup and start enjoying smooth, uninterrupted communication with your team and clients.
How the System Works
Effortless Hosted Phone Features to Streamline
Your Operations.
Transform the way your business operates with our all-in-one Cloud Phone System. Enjoy features like call analytics, team messaging, and easy integrations that boost productivity and collaboration.
Perfect Plans for Your Business. Simple.
Simplify budgeting with unified billing and fixed monthly rates—no hidden fees, just easy expense management.
Essentials
$40 /month per user
Includes Yealink T54 Handset
Includes Yealink T54 Handset
- No Lock-In Contracts
- Fixed Monthly Costs
- Highly Secure, Flexible, and Scalable
- Voicemail to Email Functionality
- Company Voicemail
- Direct Indial Numbers Available
- Ring Groups, Line Hunt, and Call Forwarding
- Internal Call Function for Team Communication
- Bring Your Existing Numbers
$0
/mo
Professional
$50 /month per user
Includes Yealink T57 Handset
Includes Yealink T57 Handset
- No Lock-In Contracts
- Fixed Monthly Costs
- Highly Secure, Flexible, and Scalable
- Voicemail to Email Functionality
- Company Voicemail
- Direct Indial Numbers Available
- Ring Groups, Line Hunt, and Call Forwarding
- Internal Call Function for Team Communication
- Bring Your Existing Numbers
$0
/mo
Enterprise
$60 /month per user
Includes Yealink T58 Handset
Includes Yealink T58 Handset
- No Lock-In Contracts
- Fixed Monthly Costs
- Highly Secure, Flexible, and Scalable
- Voicemail to Email Functionality
- Company Voicemail
- Direct Indial Numbers Available
- Ring Groups, Line Hunt, and Call Forwarding
- Internal Call Function for Team Communication
- Bring Your Existing Numbers
$0
/mo
Ready to Upgrade to a
Cloud Phone System?
FAQs
Common Questions
What is a Hosted Phone System (PBX)?
A phone system hosted in the cloud, managed by a third-party provider, using VoIP to enable internet-based calling.
What are the benefits of using a Cloud Phone Solution?
- Cost Savings—Eliminating physical hardware and reducing communication expenses lowers upfront and maintenance costs. You pay a set monthly bill with no hidden charges.
- What if I need more extensions? (Scalability) You can easily add or remove users as needed, ideal for businesses with dynamic growth.
- Advanced Features – Call recording, call groups, call routing e.g. out of office, holidays etc, use of softphone e.g. routes to your mobile or mobiles as needed on our app
- How do I access this? (Global Accessibility) Accessible from any location with an internet connection, supporting remote teams and multiple locations.
- Data Access & Security – Provides secure, remote access to communication data managed by the provider, ensuring privacy and compliance.
What are the Core Cloud PBX Functions?
Call Recording – Records calls for training, compliance, and quality assurance.
Virtual Attendant (IVR) – Automated call routing that guides callers through a menu for self-service.
Call Groups – Directs calls to multiple extensions, ensuring no missed calls.
Call Whisper – Provides agents with context or information before answering a call.
How does the system work?
Definition – An internet-based PBX system that converts analogue signals to digital and routes calls via VoIP networks.
Benefits – Low communication costs, reliable with redundant servers, minimal disruption to existing systems.
Hosted PBX vs. Cloud PBX – Hosted PBX is similar to Cloud PBX; both eliminate the need for physical hardware and provide VoIP capabilities.
Advantages of Hosted PBX – Removes physical boundaries, enhances corporate image, scales easily, and is easy to manage with minimal end-user involvement.
Setting Up a Cloud PBX System
Will I run out bandwidth if I use a hosted system? – No, VoIP calls use very little bandwidth.
Provision Devices – Set up SIP-enabled phones or adaptors for traditional phones.
How do I set up/ configure (Call Flow)? Our technicians will collect your requirements and set up the call flows as you need them. You can define call routing, IVR settings, and other preferences to suit your business needs.
Staff Training—You won’t need this, but our support staff are always happy to provide assistance as needed.
Why a hosted PBX? – Cloud PBX is an optimal solution for modern, customer-facing businesses seeking scalability, global accessibility, and advanced communication capabilities.
What are the drawbacks to the solution?
Internet Dependence – Requires a reliable internet connection; poor connectivity can affect call quality.
Network Configuration – IT staff may need to configure network settings for optimal system performance.
Set and forget—Unlike other systems and processes, we will set up all the call routing and settings as you need them, or you can do it yourself.
What's the difference between Cloud PBX vs. Traditional PBX
Infrastructure – Cloud PBX: Hosted remotely; managed by the provider. Traditional PBX: On-premises hardware requiring on-site maintenance.
Cost: Cloud PBX has lower upfront and ongoing costs. Traditional PBX has high initial setup and maintenance costs.
Scalability – Cloud PBX: Highly scalable and flexible. Traditional PBX: Limited by physical capacity.
Accessibility – Cloud PBX: Accessible from anywhere. Traditional PBX: Limited to office locations.
Maintenance – Cloud PBX: Managed by the provider. Traditional PBX: Requires in-house IT management.
Terms and Conditions for Free Setup Promotion
Promotion Name: $0 Setup for Cloud Phone System Promotion
Promotion Period:
- Start: Thursday, 21 November 2024
- End: Friday, 28 February 2025, 11:59 PM AEST
Promoter: RDG Communications Pty Ltd
ABN: 13 606 227 703
Address: Unit 8, 4-7 Villiers Place, Cromer NSW 2099
Eligibility
This promotion is open to new customers who sign up for a Cloud Phone System with either a new or existing service during the promotional period. This offer is available to the first 50 businesses who make a purchase.
Details of Promotion
The Free Setup Offer includes:
- Free installation, configuration, and setup of the Cloud Phone System (valued at $300 per site).
- The offer applies to businesses who sign up during the promotional period and is available to the first 50 businesses.
How to Redeem
To redeem the offer, a customer must:
- Purchase: You can sign up for one of the eligible Cloud Phone System plans by contacting our Sales team at 02 8998 6000 or through our website at https://reddogconnect.com.au/cloud/.
- Eligibility Confirmation: The customer must confirm eligibility by completing the purchase within the promotional period.
Supported Phones
The promotion includes the following Yealink handsets:
- Yealink T54 Handset
- Yealink T57 Handset
- Yealink T58 Handset
Shipping Information
- Free Shipping: Shipping costs are covered for customers within 20 km of Sydney CBD.
- Out-of-area shipping: For customers outside the 20 km radius of Sydney CBD, shipping costs will be incurred. Standard shipping charges apply, and the customer is responsible for the cost of delivery.
- Standard Delivery: $15
- Express Delivery: $20
- Courier Delivery: $25
Terms and Conditions
- Limited Availability: This promotion is available to the first 50 businesses that make a purchase within the promotional period.
- Cannot Be Combined: The free setup offer cannot be combined with any other offers or discounts.
- No Cash Value: The promotion cannot be redeemed for cash or transferred to another person or service.
- No Hardware Discount: The promotion does not cover the cost of any hardware purchased.
- Installation Location: The free installation offer is valid for businesses within the service area. Shipping costs will apply for customers outside the 20 km radius of Sydney CBD.
- Not Retroactive: The promotion cannot be applied retrospectively to past orders or services.
- Limitations on Equipment: Equipment remains the property of RDG Communications Pty Ltd. If the service is cancelled before the contracted period is completed, all provided hardware must be returned.
- Changes to Terms: RDG Communications Pty Ltd reserves the right to change, extend, or terminate the offer at any time without prior notice.
- General Terms: All services and products are subject to RDG Communications Pty Ltd’s standard terms and conditions, available on our website.
- Eligibility Exclusions: Customers on Financial Hardship arrangements or those who do not meet the eligibility criteria are not eligible for this promotion.
General Terms
- All prices are subject to change without notice.
- RDG Communications Pty Ltd reserves the right, at its sole discretion, to remove access to the promotion if our fair and acceptable use policy is violated.
- Ineligible customers will not be able to redeem the promotion.
